Get one-on-one help using FordPassTM 1 from a friendly FordGuide. Our team of FordPass experts are available via phone or live chat to answer any FordPass questions you may have.
Check out our FordPass Quick Reference Guide for a basic app overview. Have more specific questions? The answers are easily searchable and available 24/7.Visit FordPass Support
Need quick answers? Go to your FordPass app and use the Chat feature and a FordGuide will quickly chat you back.
A FordGuide would love to hear from you. One-touch dial from the FordPass app and a friendly voice will be happy to help.
Roadside Assistance2 is accessible 24/7 for help towing, jump-starting, changing a flat tire, delivering fuel and much more.
Here are a few of the questions FordGuides answer every day:
Have a FordPass question?
Search for answers here or call/chat with a FordGuide from the FordPass app.