FORDGUIDES

We're gifted with guidance

Ford logo

You have mobility needs
FordGuides have solutions

The FordPassTM 1 app is your key to our friendly and knowledgeable team of FordPass experts. FordGuides are happy to help you with any FordPass needs or questions you may have.

DOWNLOAD THE FORDPASS APP

Chat

Chat

Need quick answers? Go to your FordPass app and use the Chat feature and a FordGuide will quickly chat you back.

Call

Call

A FordGuide would love to hear from you. One-touch dial from the FordPass app and a friendly voice will be happy to help.

Roadside

Roadside Assistance

Roadside Assistance2 is accessible 24/7 for help towing, jump-starting, changing a flat tire, delivering fuel and much more.

What does a FordGuide know, anyway ? 

Here are a few of the questions FordGuides answer every day:

  • I have a question about the FordPass app


  • Reset my password


  • Call a tow truck


  • Help me find a Ford dealership

Have a question about FordPass?

Search for answers here or chat with a FordGuide using the FordPass app.