FORDGUIDES

Get help along your way

Ford logo

You have mobility needs,
FordGuides have solutions

Get one-on-one help using FordPassTM 1 from a friendly FordGuide. Our team of FordPass experts are available via phone or live chat to answer any FordPass questions you may have.

DOWNLOAD THE FORDPASS APP

Chat

Chat

Need quick answers? Go to your FordPass app and use the Chat feature and a FordGuide will quickly chat you back.

Call

Call

A FordGuide would love to hear from you. One-touch dial from the FordPass app and a friendly voice will be happy to help.

Roadside

Roadside Assistance

Roadside Assistance2 is accessible 24/7 for help towing, jump-starting, changing a flat tire, delivering fuel and much more.

What does a FordGuide know, anyway ? 

Here are a few of the questions FordGuides answer every day:

  • I have a question about the FordPass app


  • Reset my password


  • Call a tow truck


  • Help me find a Ford dealership

Have a FordPass question?

Search for answers here or call/chat with a FordGuide from the FordPass app.